Frequently Asked Questions
Who we are
History: our people have unique insight into the awesome success that is a result of engaging all stakeholders not just some
Category: we are performance partners of business leaders who want to be remarkable
Obsession: remarkable workplaces that achieve a five-fold bottom line
Example: one of our clients reduced staff turnover from 26% to zero and doubled their profits in 18 months
Analogy: we are like scientists who have discovered and proven a cure for a major disease
Uniqueness: we are the only professional services provider on the planet inspiring people to achieve a five-fold bottom line in their business
Solutions: removal of the underlying causes of your greatest business challenges
Problem: business leaders who genuinely want to do the right thing by people and planet willing to work with performance partners who know how
Purpose: co-creating remarkable workplaces
With thanks to Matt Church, CEO of Australian Thought Leaders www.thoughtleaders.com.au for the format above. Page 17 ‘Ideas’ © 2006 Thought Leaders Limited
What makes Remacue different to other business advisors / consultants?
| Typical Consultants / Business Advisors | Remacue |
|---|
| Tell you the time on your own watch | Provide advice on what you don't know |
| Offer what they see as panaceas or cure alls | Teach unchanging principles and how you can apply them in ever changing ways and in your own way |
| Charge for time | Charge for value and outcomes you agree too |
| Offer off the shelf solutions | Personalize / customize everything |
| Hire people as consultants / advisors with no previous on the job experience only class room case studies | All our advisors are experts in their fields with proven track records on the job |
| Strategic planning | Strategic thinking |
| Business planning | Individual and personal planning combined with business planning but not in traditional ways |
| Specialists | Generalists and Specialists |
| Provide advice and leave you to apply it | Provide advice and work with you as you apply it successfully |
| Tacit | Explicit |
| Focus on analysis | Focus on analysis plus experience and insight and using analysis practically |
| Knowledge management | Work with you as you apply knowledge; help you with knowledge transfer as opposed to knowledge management |
| Emphasis on cleverness | Emphasis on wisdom |
| Hands off | Hands on |
| Promote various scoreboards | Work with you as you master processes that mean the right score for you is achieved |
How does Remacue bill its clients?
For the majority of our work with you we send you a monthly retainer invoice that is payable within 7 days and in advance. You may exit our partnership at any time meaning you have only ever paid for 1 months agreed work and of course you have our 100% money back guarantee in the most unlikely event we have not achieved agreed outcomes.
Our billing philosphy is simple:
- We charge for agreed value and outcomes, never for time, and
- We confirm our shared agreements with you in writing
